Shipping Information

We want your order to move from Granite Ridge to you as smoothly as possible. The information below explains our general shipping process.

Order Processing

We work to process in-stock orders as quickly as possible. Processing times can vary based on order volume, product availability, carrier schedules, weekends, holidays and other circumstances. Please allow 3-4 days for order to be processed before shipping.

If an item has a special lead time or shipping requirement, refer to the individual product listing or contact us before ordering.

Tracking

When tracking information is available, it will be sent using the contact information associated with your order.

Carrier tracking is the best source for the most current delivery estimate after the package leaves our possession.

Shipping Addresses

Please review your shipping address carefully before submitting an order.

If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed after an order enters fulfillment.

Delivery

Carrier delivery scans and estimated delivery dates are controlled by the carrier and may occasionally be delayed or updated.

If tracking indicates a delivery problem, contact the carrier and Granite Ridge so the situation can be reviewed.

Product and Destination Restrictions

Some products may be subject to federal, state or local restrictions or carrier limitations.

Customers are responsible for understanding whether a product may lawfully be purchased, possessed and delivered in their jurisdiction.

Granite Ridge Defense reserves the right to decline or cancel an order when shipping the product would violate applicable law, regulation, carrier requirements or other applicable restrictions.

Questions?

If you have a shipping question before placing an order, contact us and include the product and destination state when relevant.